I bought 4 ea tires from Brianna at Simple tire for $535.88 reference invoice 1515493 dated July 2nd 2018. The Web site at that time was offering a promotion of a $50.00 Amazon gift card for purchases over $500.00.
When I made the purchase I specifically told her about it and inquired from Brianna about redeeming my Gift card. I was told that I would be given specific instructions at a later date by e-mail on how to redeem it. I have since received the tires as purchased in good condition.
However I am yet to receive my gift card and have since requested from the Brianna on two occasions via e-mail regarding the procedure to redeem my gift card. She has not responded and I am still waiting for my Gift Card.
Product or Service Mentioned: Simpletire Deal.
Reason of review: Poor customer service.
Monetary Loss: $50.
Preferred solution: Let the company propose a solution.