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2.5

I purchase tires from SimpleTire.com. They had the odd sized tires I needed at a competitive price.

The tires were purchased on the Monday prior to Thanksgiving so there was an expected delay in shipping. On Wednesday they offered a 10% off coupon that I didn't notice until the tires were in transit. I contacted their customer service on the Friday and explained the situation fully expecting them, like almost any retailer to honor the discount but they refused. What was a very good experience turned bad.

Very disappointed and would not purchase from them again. Oh, I need to have at least 100 words, well here you go.

Reason of review: Poor customer service.

Monetary Loss: $70.

Preferred solution: Price reduction.

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