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SimpleTire - Defective tires

Simple Tire sold me a defective tire and would not warranty it. Now I know why their prices are cheap. I hope this saves others from making the mistake of buying from Simpletire.com
2.9
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Usability
Value for money
Warranty
#1357692
I've ordered tires from Simple tire two separate orders. Received the tires on time in good condition. Communication of shipping was good. The value was great. Simple tire website was easy to navigate. I recommend this company. One order was direct from Simple Tire....
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#1353525
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SimpleTire - Sent me the wrong tires

I ordered atturo az850 tires (never said they weren't in stock) and got sent atlas tires. I wasn't home at the time so somebody else in my family took my car to get the tires put on and I didn't realize until the next day. Currently waiting on a response from them
1.0
Details
Advertised vs Delivered
Product or Service Quality
#1353040
The tire I ordered came after 6 days, not the 2 to 4 days advertised. I sent an email to them regarding such and was sent back an email that was snarky and condescending from "Umesh" that said they "value my time and patience". If my time was of valued to them, they...
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2.2
I liked
  • Website
I didn't like
  • Customer service
  • Shipping
#1349937
Simpletire offered low prices and free shipping, but delivers neither. A complete waste of time! Would not recommend them.
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SimpleTire
SimpleTire
SimpleTire Verified Representative

I'm sorry you didn't have a good experience with us but I'd like to take a look and see what I can do. If you could, please send me a private message with your order and let m...

1.0
#1344019
Purchased tires with simpletire because of the free shipping. Got a purchase confirmation, billed my PayPal account, then I realized that I had been charged shipping. The shipping was close to the cost of the four tires! I called them on it, so they cancelled the...
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SimpleTire
SimpleTire
SimpleTire Verified Representative

I'm sorry to hear this happened. We do offer free standard shipping on any tire within the 48 contiguous United States, with no minimum purchase requirement. If you are locate...

1.0
I liked
  • Free shipping claim lol
#1343873
I bought 4 Kenda Kenetica (KR17) 235/75R15 only to discover that this tire had been recalled for certain DOT codes. When I went to check the DOT codes on the tires that Simple Tires sent me, the first 7 digits match the recall, and the last 4 digits had been ground off...
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SimpleTire
SimpleTire
SimpleTire Verified Representative

I'm sorry to hear about this and want to assure you that we want to help in any way we can. We would never knowingly ship our customers defective or altered tires, and I would...

#1338337
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SimpleTire - Awesome experience

Tires took longer than first thought but the company was upfront on the details and then received them just as they said. Was skeptical at first because of the reviews. But I stoped by one of the installers they had on their list and felt confident about the company. I would definitely buy again from simple tire
5.0
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Usability
Value for money
Product
#1338287
It was a really big mistake for me to place an order with Simpletire. I ordered one replacement tire on Monday morning for a vehicle down situation. The tire arrived as it should on Wednesday, but it wasn't even similar to what I had ordered. I called to rectify the...
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SimpleTire
SimpleTire
SimpleTire Verified Representative

I'm sorry to hear that you had these issues with your order. I'd like to take a look into this and address this with our team so that we can prevent this type of thing from ha...

#1331440
Ordered my tires on a Monday was suppose to be delivered Friday checked tracking on Thursday no movement on tracking i call customer service he tell oh your tires will ship today and might be delivered next Tuesday that's 8 days what happen to the 2-4 day shipping and...
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1.0
I didn't like
  • Customer service
#1331179