Ordered Michelin primacy tires November 22, 2017. I had an appointment for December 5th that Simple Tire supposedly made for me.
I arrived and the people that were going to install the tires had no appointment for me and said the tires that I described were not there. After calling Simple tire the people at Black's Tire said some tires were delivered but they were not Michelin tires. I ordered Michelin Primacy MXV4 215/60R-16. Simple Tire sent 17 inch snow tires for an SUV.
The wrong tires were picked up on 12-6-2017.
I just called them today 12-26-2017 and they said that they have the tires that they sent by mistake back but it will take another 24 to 48 hours for the refund to go through. So I would definitely not recommend this company that can't send the correct tires nor issue a refund in a timely manner.
Review about: Simpletire Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $446.
I didn't like: Being mislead.