Ordered Michelin primacy tires November 22, 2017.I had an appointment for December 5th that Simple Tire supposedly made for me.
I arrived and the people that were going to install the tires had no appointment for me and said the tires that I described were not there. After calling Simple tire the people at Black's Tire said some tires were delivered but they were not Michelin tires. I ordered Michelin Primacy MXV4 215/60R-16. Simple Tire sent 17 inch snow tires for an SUV.
The wrong tires were picked up on 12-6-2017.
I just called them today 12-26-2017 and they said that they have the tires that they sent by mistake back but it will take another 24 to 48 hours for the refund to go through.So I would definitely not recommend this company that can't send the correct tires nor issue a refund in a timely manner.
Reason of review: Poor customer service.
Monetary Loss: $446.
I didn't like: Being mislead.