Called directly to sales associate to make sure I got all the correct information I needed before placing an order. Associate that took my call was very rude and acted as if I was a burden on her day for calling.
I just dealt with her rude attitude and proceeded with the order. She let me know that the order had been placed and said they would be shipped to me in 2-4 days. I checked the order in my email and she had my address incorrect, which I cant understand how that happened because she spoke directly to me and confirmed it with me. I called back and spoke to her and changed it to the correct address.
3 days went by and I never received my shipping details, I finally got an email letting me know that the tires are out of stock and my money had been returned. So unprofessional!!! Terrible experience.
Don't waste your time! I ordered a great set of tires from Amazon, I don't have to deal with these unprofessional issues with a company like Amazon!
Product or Service Mentioned: Simpletire Sales Representative.
Reason of review: Poor customer service.