SimpleTire - Wrong tires sent, poor service
2 comments
They did not send me what I ordered. They sent me mismatched tires and then want me to hold for 25 minutes before they can assist me over the phone. Are you kidding me?
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Reason of review: Not as described/ advertised.
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HOW DO YOU WANT THEM TO INVESTIGATE..... ARE THEY JUST SUPPOSE TO RESPONS WITH A SOLUTION???NO, THEY NEED TO INVESTIGATE???WELCOME TO 21st Century
We're sorry you experienced a longer wait time than usual and can understand your frustration with receiving an incorrect tire and then waiting for the help you needed. We're hopeful you were able to speak with one of our team members but if not, please don't hesitate to get in touch with us at team@simpletire.com so we can ensure we send you the correct tire right away.